As from 11 June 2020, Airlink will operate under its own “4Z” flight code on services. This will
the airline to develop more routes and frequencies on an independent basis, as well as extend opportunities to establish new agreements with leading international airlines. Airlink and SAA have redefined their partnership by replacing their franchise agreement with a new commercial arrangement.
The new arrangement gives Airlink the freedom to extend its commercial reach, develop more routes and frequencies on an independent basis and extend or establish additional agreements with other leading international airlines.
Customers holding SAA 083 tickets for flights after 10th June, who do not want to be re-accommodated, may apply to SAA for a refund or through other channels, such as the credit card issuer used for payment or insurance. SAA refunds will be managed in line with its Business Rescue policies.
CEO and Managing Director, Rodger Foster has said that this represents the best way to ensure that Airlink continues to serve all its passengers in a seamless manner, whilst also securing the best interests of Airlink, its customers, employees, suppliers and shareholders for the future.
“While we intend working with SAA’s business rescue practitioners to find a solution that enables SAA to continue playing its important role in the Southern African market, we have a responsibility to take action to preserve Airlink’s viability as a financially-robust, independent and privately-owned airline. However, should SAA’s circumstance worsen, then Airlink will activate the transition sooner – immediately, if necessary,” he said.
Customers holding SAA 083 tickets for flights after 10th June, who prefer not to be re-accommodated, may seek a refund through SAA, which will manage it in line with its business rescue policies. Depending on how customers purchased their ticket, they may also be able to pursue other available refund avenues e.g. credit card companies or insurance.