July 2011
Australia
- Cancellation of Air Australia Flights
Information for affected Australians
All Air Australia flights have been grounded as a result of the company being placed in administration. See the Air Australia. website for information for affected travellers.
Australians affected by the cancellation of Air Australia services from Phuket, Denpasar and Honolulu should get in touch with their travel agent and/or insurance company to organise alternative flights.
If you are unable to contact them, you should call the Department of Foreign Affairs and Trade’s 24-hour Consular Emergency Centre on +61 2 6261 3305, and it will see if it can contact them on your behalf and get them to get in touch with you. Information for family and friends of affected Australians.
Should you have any concerns for the welfare of family and friends who were booked on Air Australia flights, you should first attempt to contact them directly.
If you are unable to contact them and still hold concerns for their welfare, you should call the Department of Foreign Affairs and Trade’s 24-hour Consular Emergency Centre on within Australia on 1300 555 135 or if overseas on +61 2 6261 3305.
